Help & FAQ
Answers to the most common questions about AuraLeads.
Frequently asked questions
What is AuraLeads?
AuraLeads brings together two separate offers under one brand: a CRM for appointment setters, agencies and service providers, plus done-for-you appointment-setting services. A CRM subscription does not include the service; services are agreed separately.
Who is the CRM for?
It is designed for people who sell through conversations: appointment setters, agencies, coaches and service providers. You can manage leads, follow-ups, pipelines, booking links, campaigns, forms, metrics and team work from the same app.
Can I use AuraLeads for free?
Yes. Free requires no card and includes up to 50 active leads, 1 workspace, 1 pipeline, 1 event type, 1 capture form and 30 days of metrics. You can keep using Free without a time limit.
What do Pro and Team add?
Pro is $6.99/month or $59.99/year and raises the limits to 1,000 active leads, 3 workspaces and 2 users with edit access. Team is $19.99/month or $169.99/year and adds 2,000 active leads, advanced roles, lead assignment, per-person metrics, 3 editors and 5 view-only users. Prices are in USD.
How do I get access to the app?
AuraLeads is currently in private beta, so new public registrations are paused. Contact us if you would like us to let you know when access opens.
How does the booking link work?
You define your availability and event type, then share a public link. Guests do not need an AuraLeads account: they see available slots in their time zone, book, and receive confirmation with an .ics calendar file. AuraLeads can cancel or reschedule the appointment internally. Google and Outlook calendar sync are not included yet.
Can I send Meta Lead Ads contacts to AuraLeads?
Yes, through an automation service such as Make. A scenario can receive a Meta Lead Ads submission and send it to the AuraLeads inbound API. This is not a direct Meta integration, so Make usage and limits are managed separately.
How do paid subscriptions, cancellation and refunds work?
Web subscriptions are charged through PayPal in USD and renew monthly or yearly. There is no paid-plan trial at launch. You can cancel from Settings to stop the next renewal and keep paid access through the current period. Refund requests are reviewed under our Cancellation and Refund Policy.
What happens to my information if I move to a smaller plan?
AuraLeads does not delete your customer data just because you downgrade. Anything above the new plan limits becomes read-only or unavailable until you reduce usage or upgrade again.
How do the done-for-you services work?
We learn your offer and voice, set up the working process, and manage DMs to book qualified calls. The scope, price and responsibilities are defined in a separate proposal or contract; they are not part of any CRM plan.
I forgot my password. How do I recover my account?
On the login screen, tap “Forgot your password?” and follow the email link to reset it.
How is my data handled?
Your data is isolated per account and is never sold. See our Privacy Policy for the details.
How do I contact support?
If you already use AuraLeads, open Settings → Support so your plan and account context can be attached to the case. If you cannot sign in, email support@getauraleads.com.
Still need help?
Reach out and we’ll get back to you.